Sharing Platforms FAQ
Find answers to some of the most frequently asked questions here. If you don’t find what you’re looking please get in touch: email@example.com.
Js widgets and REST API differences
You have two technical options to get deemly onto your platform: Js widgets and the REST API.
The Js widget is the easiest way to go but you will have to fit our design into your platform.
If you full control over design and function our REST API is the way to go. If you choose to integrate directly with our REST API we will return JSON-formarted data in for you to display in any way you like.
The serverside will give you access to a bit more data and functionality as well.
For the Trust profile:
The Js widget comes with the following data: Name, image, cover image, deemly score, associated platforms and the average rating for each as well as the social verification. A link to the full deemly profile page is at the bottom of the widget. You will need the users deemly ID to show the widget.
With the REST API you get access to the same data as above mentioned, but you can also find deemly users on their email. The good thing about the server side implementation is the full control over HTML and CSS.
As a small added bonus you can retrieve a users Trust profile based on their email. If you have had your users going through our Seamless Sign Up Flow flow, you will know the email address for their trust profile and can display their profile based on that.
For the Ratings & reviews plugin:
The Js widget will simply display the ratings parameters and the review text. The same goes for listing a users reviews. Here the server side implementation really shines.
Since you simply get raw data from our API you can display them in anyway you see fit; fx showing user data from your site together with review data make for a better user experience.
You can pull reviews based on a transaction ID. When you post new reviews you can add a Transaction ID, price and date. This means that you can present reviews from a specific transaction, instead of from a users ID. This mean you can show a user their reviews and how they were reviewed as well – again a bump up in the user experience.
Your sites average rating
Want to know the average rating among all your users. With our REST API you can make that call – and we will answer!
How do we do the Government ID verification
Our ID verification process is currently contains three steps:
- The end user verifies one or more platforms on the Trust Profile
- The end user upload a picture of their government ID card
- We will verify the user within 24 hours
What we verify is that name and picture are consistent across data points. This means we verify that the platforms added by the user have the same name as the ID card and profiles pictures are of the same person.
We do not check for false ID cards. It is simply not possible at the moment and we do not look up in criminal records. This a to verify that the ID card data is consistant to data from various profiles.
Do you contact to my users?
In short: no.
The reason we need an email for a user is that we use it as a unique identifier in our database. It is a technical thing, not for marketing.
If your users need to edit their Trust Profile they can log in to their Trust profile here.
What coding languages is supported
In short: all languages that can request data through REST and receive data in JSON format.
The deemly API, both for the Trust Profiles and our Ratings & Reviews Plugin is REST and JSON based, making it as easy for you as possible to access. Check out our documentation section for more technical info.
What data will you take from my users
When your users creates a Trust Profile we need a few data from you:
- Name (required)
- Email (required)
- User ID (optional)
In order to start get a Trust Profile we need a name and email. All other such as sharing platform data and social verifications will be added on later.
If you want to have ratings and reviews from your platform pulled into the Trust Profile we also need the users ID and access to their data through your API. If you’re using the deemly Ratings & Reviews plugin we will do the rest automatically.
Can I import my current review system data to deemly?
In short: Yes. We have an import function, where you can import all your current reviews.
With the deemly Ratings & Review Plugin you can add or remove ratings parameters, to customise it to your sharing platform’s needs. When you import we will ask you to map your current parameters to the ones you have created with us. From here we will import data from the uploaded CSV-file.
You can see an example here:
|1360||3819||“David is flexible and nice. Great car. Highly recommendable.”||5||2016-08-07 03:16:46|
|7392||1360||“Good and economic car.”||4||2016-08-09 09:31:48|
|4393||8390||“Quick replies, nice guy, new car.”||5||2016-08-09 16:30:42|
|1360||3793||“Easy booking and great communication. I recommend David and his car.”||5||2016-08-10 20:19:44|
|7383||1285||“Great car and great guy.”||5||2016-08-11 10:57:37|